Shipping Information

We ship across Australia and worldwide using Australia Post.

Tracking is a standard inclusion on all orders so you can track your item right to your door for peace of mind. 

A tracking number will be provided when your order is confirmed, packed and ready for shipment.

To track your item > Google; auspost tracking > enter tracking number provided

Confirmed orders received are shipped within 1-2 business days. Orders received after 1.30pm EST will be shipped the following business day. 

An order placed on weekends or public holidays will ship the following business day.

 

Free Shipping-

We provide free shipping on orders over $99.00

We reserve the right to charge shipping on large bulk goods custom orders that may exceed standard domestic charges. In this event you will be contacted.

Please contact us prior to placing your order if you have any queries regarding bulk goods shipping rates.

 

Australian Domestic Shipping-

Standard Parcel- Allow 3-5 business days. Rate calculated at checkout.

Express Parcel- Allow 1-3 business days. Rate calculated at checkout.

 

New Zealand-

Allow 5-7 business days. Rate calculated at checkout.

Overnight service to New Zealand- Please contact us for this option prior to your purchase. 

 

International Shipping- 

We ship worldwide. Rates and services calculated seperately.

Customs charges, duty and taxes will apply to international orders, the buyer is responsible for these charges. 

 

Stocked Items- 

We carry all line items in stock unless marked 'Custom Order'. Our stock line is currently updated to ensure a seamless shopping experience. If an item is marked ‘Sold Out’ feel free to send an enquiry via email.

 

Custom Orders- 

Please note for all items marked 'Custom Order', this indicates the item may not be in stock. For non stock items please allow up to 5 working days in addition to the chosen postage service lead time. 

An item marked ‘Custom Order’ may be drop shipped direct from the vendor to reduce any inconvenience of delayed freight times.

Other factors that effect 'Custom Orders' is manufacturing lead times if the item is bespoke or if the product is exclusive to one supplier or requires international shipping. Under these conditions you will be notified via email. 

We strive to provide the best service possible through transparency! We value your feedback and welcome all comments.

 

Disclaimer-

Please Note- Delivery times are a guideline only and may not reflect incalculable delays. Brothers Speed Shop can not be held responsible for a package once it leaves our door. If your order is delayed or you have experienced an issue with your order please contact us and we will be happy to assist you.

 

Have a question regarding shipping or an order?  Shoot us a message: info@brothersspeedshop.com